Has glitches

It works but only sometimes. It says check that you IP address hasnt changed and it hasnt. And that your connected to your own wifi network, which we are and it still says that it cant connect. I close the app and reload it and nothing helps. Its very frustrating! I use this app because my regular remote broke and rather than pay to replace it and for shipping which is outrageous I use this. Please fix this! Its really annoying

Vz12233447890 about DirectVR Remote for DirecTV